Strategic Plan
The Catoosa County Sheriff’s Office Strategic Plan is designed to be an evolving document, constantly reviewed, updated, and brought into line with the desires of the community. It is a culmination of a series of exercises all designed to ensure that the vision, mission, and objectives of the agency are successfully achieved.
The plan ensures that the elements within this document are understood, supported, and reflect the wishes of the community. An outgrowth of this process is the enhanced ability to effectively manage resources, provide accountability through measured results, and adjust to change.
Successful planning requires the fortitude to change course when opportunities and community demands arise. Ultimately, it is the planning process itself that keeps the agency focused on what it wishes to accomplish and the best route to get there. This product consists of three interrelated exercises:
1. Citizen Survey
A community survey will be accomplished on an annual basis. The citizen survey results well demonstrated how the community rated the Sheriff’s Office in recommending need for improvement to excellent.
2. Internal Survey
This segment of the plan focuses upon the most defining element of an organization – the employees. This survey attempts to gain insight from employees about their recommendations and suggestions for improvement, to advance and ultimately determine what obstacles we face to achieve our goals.
3. Fiscal Planning
As diverse as ideas may be, funding will ultimately determine the level of services that the organization can provide. Innovation, the detection of grants and other funding mechanisms must be aggressively explored.
This document articulates the goals that the agency plans to accomplish over the next year. Most importantly, it is designed to be an overview for the agency as a whole, allowing us all to work together developing strategies and objectives that support the plan. In the most basic sense, it is the roadmap for our future.
Methodology
At the core of the Strategic Plan are a variety of steps, all designed to assist the organization in keeping our eyes on the horizon. Each objective is discussed and a definition or an explanation of the objective is provided. A performance indicator will be articulated and defined, as will target dates by which we hope to accomplish the task. Most importantly, numerous strategies will be employed, all designed to ensure success.
Mission Statement
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To maintain social order within ethical and constitutional limits, in collaboration with the citizens we serve. We are committed to providing fair and impartial law enforcement services to ensure the safety and well-being of our community.
A. Protection of Life and Property: To provide services that contributes to the preservation of life, the protection of property, and the safety of the community.
B. Prevention, Detection and Investigation of Criminal Activity: To prevent crime through aggressive patrol that limits the opportunity for a crime to occur, and through education of citizens that reduces the likelihood of them becoming victims. To provide a thorough, appropriate and efficient investigation of criminal activities.
C. Apprehension of Offenders: To provide for the expeditious and prudent apprehension of suspected violators of the law, regardless of his status in the community, by thorough, appropriate, and efficient investigations.
D. Maintenance of Public Order: To maintain peace and public order. To assist during times of natural or technological occurrences or disasters.
E. Recovery Of Property: To secure and maintain an inventory of all property, evidence, lost and recovered or stolen property being held by law enforcement agency; thereby ensuring that all property and evidence is available when needed.
F. Training of Officers: To design and implement a training program to fill the training needs of officers, and to promote a high rate of proficiency in the officers of the Agency. To address career development goals of Agency personnel.
G. Compliance with Ethical Standards: To ensure the integrity and adherence to professional standards of the Agency by processing and investigating all complaints against Agency personnel.
H. Traffic Control: To provide for the safe and effective flow of both vehicular and pedestrian traffic and the investigation of traffic related accidents.
I. Community Service: To provide the resources necessary for assisting citizens under special non-criminal circumstances. The Agency’s management system will plan, staff, coordinate and control resources in support of community-oriented policing. Further, the Agency’s community relations and crime prevention objectives are shared by all personnel.
J. Court Security: To provide the resources necessary to maintain effective security in the courts of the County.
K. Service of Civil Process: To provide for the prompt service of all civil papers, warrants, and other directives of the courts.
L. Detention: To maintain a safe, secure facility for the detention of individuals as provided by statute.
M. Evaluation: The Division Commanders should submit to the Sheriff, at least annually, a report evaluating the progress made toward attaining the goals and objectives.
N. Line Input Into Goals and Objectives: It is important for all employees to have an opportunity to offer input in formulating CCSO goals and objectives. Each Division Commander in determining goals and objectives will solicit the input from all units and personnel under their command for ideas and suggestions pertaining to CCSO goals and objectives. All ideas and suggestions will be reviewed by the immediate supervisor, who will attach any additional comments and submit them up the chain-of-command. By involving employees of the CCSO, it encourages all members to participate in planning future courses of action.
O. Review: The Division Commander will review all comments and suggestions for their merit and will compile the division’s report and forward to the Sheriff.
P. Review of Goals: Before the end of each calendar year, the goals and objectives of each division individually, and the Sheriff’s Office, as a whole, shall be formulated and/or updated in writing. Upon review by the Sheriff, these goals and objectives will be returned to the appropriate Division Commander for implementation and distribution to all personnel under their command.
OBJECTIVES
The Sheriff’s Office objectives involve separate divisions of operation which include Administration, Detective Division, Patrol Division, and Jail Operations. Each of these operations has proposed goals for the current year.
Setting objectives for the Agency converts the mission of the organization into targets and performance milestones. They represent a commitment to producing specific results in a specified time frame.
• Improve the quality of law enforcement services
• Reduce the incidents of crime
• Provide a safe, efficient traffic flow on the roadways of Catoosa County
• Improve services for citizens
• Implement new technology to improve service
Goals & Objectives
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Sheriff’s Office Administration
Goal #1: Complete construction on work release facility.
Strategy: Award construction bid.
Goal #2: Identify and obtain a clothing supply for participants of the work release program.
Strategy: Seek partnerships with resale establishments such as Goodwill and Christ Chapel.
Goal #3: Finalize work release program guidelines, policies, and protocols.
Strategy: Finish writing the program guidelines, policies, and protocols and finalize company partnership protocols.
Uniformed Patrol Division
Goal #1: Provide more scenario based, interactive training.
Strategy: Utilize the department’s new Axon VR training system with AI capabilities to provide immersive, scenario-based training. Deputies will be placed in realistic, field-based situations where they must interact, assess circumstances, and make decisions in real time. This hands-on approach will strengthen critical thinking, decision-making, and tactical skills that directly translate to field performance.
Each shift will conduct a bi-monthly, one-hour training session using the Axon VR system. Deputies are required to log each training session onto the equipment sign-out sheet to ensure accountability and track participation.
Goal #2: Improve report writing.
Strategy: Set up templates within Central Square for the more commonly encountered reports. This will allow deputies to use these templates and only put pertinent information for their report in it which will decrease the down time in writing reports.
Goal #3: Improve and replace medical equipment assigned to Deputies.
Strategy: We will research grants that will help fund new AEDs and medical bag supplies. All our current AEDs are set to run out of their warranty period this year or are already out of warranty. We will look at firehouse subs and other grants that may be available.
Criminal Investigations Division
Goal #1: Have all CID investigators trained and proficient with the Cellebrite system.
Strategy: Have training specifically for all investigators within the division to use the Cellebrite system so that each investigator can utilize the technology for their cases.
Goal #2: Conduct quarterly peer case review.
Strategy: Assign previously investigated cases that are of a high and aggravated nature and remain unsolved to a second investigator to determine if there are any possible leads that may have been missed during the original investigation.
Goal #3: Install a ventilation system in the evidence room to mitigate the obnoxious raw marijuana smell within the building.
Strategy: Determine the feasibility of purchasing materials needed to install a ventilation system that would vent the odors emitted by raw marijuana stored within the evidence room, that is often collected within the Criminal Investigations Section of the Sheriff’s Office, outside. These odors often are overwhelming and obnoxious to some who must do day-to-day business in the building.
Goal #4: Utilize the Agency social media platform to do monthly “Crime Prevention Tips”.
Strategy: Create a proactive thread on the agency social media platform and/or the agency website, where monthly crime prevention tips would be pushed out for residents and citizens. These tips could include ideas on how to prevent property crimes, financial crimes, person crimes, etc.
Detention Division
Goal #1: Ensure that all bond postings and required releases are completed within one hour of authorization.
Strategy: To achieve this goal, we will streamline release procedures, clearly define staff responsibilities, and ensure all required documentation is prepared promptly upon authorization. Staff will receive ongoing training on release protocols, and supervisors will monitor processing times to quickly address delays. Regular reviews of release data will be conducted to identify bottlenecks and implement continuous improvements to maintain timely and efficient releases.
Goal #2: Effectively recruit, develop, train, assign, and retain midline and frontline detention supervisors.
Strategy: We will identify and select qualified candidates, provide focused training and development to prepare them for new or vacant roles, and hold regular meetings with midline supervisors to promote professional growth, increase productivity, and address operational challenges and needs.
Goal #3: Promote a positive jail culture and strengthen teamwork through improved communication between shifts, supervisors, and officers.
Strategy: Build a stronger, more positive jail culture by improving communication and collaboration across shifts, supervisors, and officers through structured communication practices and friendly, performance-based competitive tasks that promote teamwork, accountability, and shared goals.